Seals FAQ

The following are the most frequently asked questions about seal usage by customers to help you use and manage security seals correctly

---

📦 Installation and Usage

Q1: How to install plastic seals correctly?

Installation steps:
1. Insert the tip of the seal through the hole or buckle to be sealed
2. Continue pushing until the tip passes through the keyhole on the seal head
3. Pull firmly until you hear a "click" sound, indicating that it is locked.
4. Check if the seal is secure and cannot be pulled back
5. Record the serial number on the seal for tracking purposes

Note: The seal is for one-time use and cannot be reused after installation. Any removal will leave obvious signs of damage.

Q2: How to install the high security seal (bolt seal)?

Installation steps:
1. Insert the bolt partially through the lock hole of the container door
2. Align the seal body with the end of the bolt
3. Push firmly until it is fully locked and you hear a "click" sound.
4. Confirm that the seal cannot be pulled out or rotated
5. Take photos to record the seal number and installation status

Tip: High-security seals are suitable for containers, cargo containers and other high-security scenarios, and comply with international shipping standards.

Q3: How to use the wire seal correctly?

Installation steps:
1. Pass the wire rope through the location that needs to be sealed (such as valves, meter boxes, etc.)
2. Insert the end of the wire into the lock hole of the seal body
3. Push it all the way in to ensure the locking mechanism is engaged
4. Test by gently pulling to ensure it cannot be pulled out
5. Record the serial number and take a photo for archiving

Applicable scenarios: electricity meters, water meters, tanker truck valves, trailers, warehouse doors, etc.

Q4: How to remove the seal?

All seals are one-time tamper-proof design , removal method:
• Plastic seals: Use scissors or seal-specific scissors to cut. • High-security seals: Use pliers or bolt cutters. • Wire seals: Use wire cutters to cut the wire.

Important reminder: Before removal, be sure to record the seal number, removal time, removal personnel and reason for traceability management.

---

🔍 Product Selection

Q5: How to choose the right seal type?

Select according to the application scenario:
• Plastic seals: suitable for express parcels, suitcases, clothing tags, supermarket anti-theft, general cargo • High-security seals (bolt seals): suitable for containers, shipping containers, high-value cargo, international logistics • Wire seals: suitable for electricity meters, water meters, tank trucks, trailers, valves, warehouse doors • Bank seals: suitable for cash bags, ATM cash boxes, and valuables transportation

Security level: High security seal > Steel wire seal > Plastic seal

Q6: How much tension can the seal withstand?

Tensile strength of different types of seals:
• Plastic seal: about 30-50 kg
• Wire seal: ≥200 kg
• High sealing capacity: ≥2000 kg

The actual protection capability also depends on the material, structural design and usage environment.

Q7: Can the seal be used in extreme temperatures?

Yes. Our seals are made of weather-resistant materials:
• Operating temperature range: -40℃ to +80℃
• Applicable scenarios: cold chain logistics, outdoor equipment, high temperature warehouses, extremely cold areas • Material characteristics: not easy to be brittle, not deformed, stable performance

If you have special temperature requirements, please contact us to recommend suitable products.

---

🎨 Customized service

Q8: Can you customize the company LOGO and serial number?

Yes! We offer a variety of customization options:
• Laser engraving: corporate LOGO, company name, serial number, barcode • QR code customization: scan the code to trace logistics information • Color customization: multiple colors are available for easy classification management • Coding rules: support custom numbering format

Minimum order quantity: depends on the product type, please contact us for inquiries.

Q9: How long does it take to customize seals?

Production cycle:
• Standard products (no customization): Available from stock, shipped 1-3 days after ordering • Laser engraving customization: Approximately 3-5 working days • Complex customization (special color/QR code): Approximately 10-15 working days

Expedited service: If you have urgent needs, please contact us to arrange expedited production.

Q10: What is the minimum order quantity?

The minimum order quantity depends on the product type:
• Standard products: support small batch purchases, some products have a minimum order of 100 pieces • Customized products: usually have a minimum order of 50,000-100,000 pieces • Wholesale discounts: the larger the order quantity, the more favorable the unit price

Welcome to contact us for detailed quotation and samples.

---

🚚 Delivery and after-sales

Q11: What is the delivery range and method?

Delivery service:
• Hong Kong: local delivery, fast arrival • Mainland China: SF Express or other designated logistics • International transportation: support sea and air transportation, can assist in arrangement

Delivery time: 1-2 days in Hong Kong, 2-5 days in Mainland China (depending on the region)

Q12: Can you provide samples?

Yes! We provide sample testing services:
• Free small sample quantities of standard products (shipping fee required)
• Custom samples are subject to sample fees, which can be deducted after bulk orders are placed. • Samples can help you test product quality and suitability.

Please contact us for samples.

Q13: How to ensure the quality of the seal?

Quality Assurance:
• Made of high-quality raw materials that meet international standards • Each batch of products undergoes strict quality inspection before leaving the factory • Provide product qualification certificates • Support return and exchange services if there are any quality problems

We are committed to providing customers with reliable safety protection products.

---

💡 Management and traceability

Q14: How to establish a seal management system?

Recommended management process:
1. Registration and issuance: record seal number, issuance time, and recipient
2. Installation record: take photos to record the installation location and seal status
3. Regular inspection: Check whether the seal is intact and whether there is any abnormality
4. Dismantling records: record the time, reason and operator of dismantling
5. Data archiving: Establish electronic archives to facilitate traceability and query

Tip: Using QR code seals can achieve code scanning management, which is more convenient and efficient.

Q15: What should I do if I find the seal is broken?

Countermeasures:
1. Take photos immediately: record the damage and the scene
2. Check the goods: Check whether the goods are intact and whether there is any shortage
3. Traceability records: check the seal number and confirm the responsible link
4. Report and handle: Report to relevant departments and initiate investigation procedures
5. Replace the seal: reinstall the new seal and record

The seal's tamper-proof design is intended to provide clear evidence in the event of an anomaly.

---